
Refund PolicY
At Moose Mountain Apparel Co., we want you to be completely satisfied with your purchase. If for any reason you are not, please reach out to us at info@moosemountainapparel.ca and we’ll be happy to work with you.
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Exchanges are not available at this time.
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To start a return, contact us at info@moosemountainapparel.ca. If your return is accepted, we’ll send you instructions on how and where to send your package.
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Customers are responsible for any costs associated with shipping items back.
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Items sent back to us without first requesting a return will not be accepted.
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Returned items must be in their original condition—unworn, unwashed, and with tags attached.
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We recommend using a track-able shipping service for returns, as we cannot guarantee that we will receive your returned item.
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Sale items are final sale.
Your satisfaction matters to us, and we’ll do our best to make sure you love your Moose Mountain Apparel Co. purchase.
